Receptionist - State Farm Agent Team Member

State Farm Agent; Leander (TX); On-site; USD 21,025 - 29,945; Full time

Benefits offered by this job

Health insurance

401(k) matching

Bonus based on performance

Training & development

Paid time off

Profit sharing

Opportunity for advancement

Competitive salary

Job summary

Greg Meyer - State Farm Agent is seeking a Receptionist to join the team in Round Rock, TX. The role focuses on greeting customers, handling inquiries, and supporting daily office operations within a State Farm agent’s agency.

The ideal candidate will be highly organized, detail-oriented, and interested in growing within the insurance industry, with opportunities for advancement and a supportive work environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication skills, both verbal and written.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations with customers.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Role Description

Greg Meyer - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• 401(k) matching
• Bonus based on performance
• Competitive salary

Compensation: $18.50 per hour

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Round Rock, TX.
• Our office is open 8:30 a.m.-5:30 p.m..
• I have been a State Farm agent since 1989.
• I am a proud graduate of Baylor University-Sic Em!

State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.