Receptionist - State Farm Agent Team Member

Joejilek; Michigan; On-site; USD 16,531 - 23,419; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Job summary

Joejilek in Buchanan, MI is hiring a full-time Receptionist to provide exceptional customer service and administrative support. Ideal candidates will have prior experience in customer service, strong organizational skills, and be comfortable engaging with clients. Responsibilities include greeting customers, managing appointments, and assisting with inquiries. Benefits include competitive salary and opportunities for advancement. Join a supportive team within a leading insurance agency dedicated to excellence.

Qualifications

• Previous experience in a receptionist or customer service role.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service.
• Support the team with various administrative tasks and projects.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Basic computer skills, including Microsoft Office and CRM systems

Comfortable with engaging in sales conversations

Education

Property/Casualty License

Job description

Receptionist - State Farm Agent Team Member

Full Time in Buchanan - MI

Role Description

Joe Jilek State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Must be able to obtain Property/Casualty License.

Benefits

• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance

Compensation: $12.00 - $17.00 per hour.