Receptionist - State Farm Agent Team Member

Joejilek; Buchanan Township (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Job summary

Joejilek is a leading insurance agency in Buchanan Township, Michigan, looking for a Receptionist. The ideal candidate will provide exceptional customer service, manage appointment scheduling, and assist with inquiries. Strong communication and organizational skills are essential for this role.

This position offers opportunities for advancement and professional growth within our supportive team environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Must be able to obtain Property/Casualty License.

Responsibilities

• Greet customers warmly and manage appointment scheduling.
• Assist in handling inquiries and maintaining records.
• Engage with prospective and existing customers.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversation engagement

Basic computer skills

Job description

Benefits

• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance

ROLE DESCRIPTION

Joe Jilek State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service .
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Must be able to obtain Property/Casualty License