Receptionist - State Farm Agent Team Member

Mendy Dunn - State Farm Agent; Metairie (LA); On-site; USD 35,000 - 40,000; Full time

Job summary

A reputable insurance agency in Metairie is seeking a Receptionist - State Farm Agent Team Member to provide excellent customer service and support office operations. The ideal candidate will be organized and detail-oriented, with a commitment to learning and contributing to the team.

Qualifications

• Experience as a receptionist or in customer service is preferred.
• Strong communication and interpersonal skills are essential.
• Ability to organize and multitask effectively.

Responsibilities

• Greet customers warmly and manage office communications.
• Assist with inquiries and maintain customer records.
• Support team with administrative tasks and projects.

Skills

Communication

Interpersonal Skills

Organizational Abilities

Multitasking

Sales Conversations

Tools

Microsoft Office

CRM Systems

Job description

ROLE DESCRIPTION : Mendy Dunn - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities :

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications :

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation : $35,000.00 - $40,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Metairie, LA and help customers with their insurance and financial services needs, including :

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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