Receptionist - State Farm Agent Team Member

State Farm; Metairie (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading insurance agency is seeking a dynamic receptionist who is organized, detail-oriented, and eager to grow within the industry. The role involves greeting clients, managing schedules, and providing excellent customer service in a supportive environment. Ideal candidates should have strong communication skills and a commitment to teamwork.

Benefits

401(k) matching

Paid time off

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities required.

Responsibilities

• Greet customers warmly and manage appointment scheduling.
• Assist in handling incoming inquiries and customer records.
• Support the team with various administrative tasks.

Skills

Communication

Interpersonal skills

Organizational abilities

Multitasking

Sales engagement

Basic computer skills

Education

Previous experience in a receptionist or customer service role

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• 401(k) matching
• Paid time off

ROLE DESCRIPTION:
Tony Bordlee State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.