Receptionist - State Farm Agent Team Member

Bretfarrar; Lee's Summit (MO); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Bret Farrar - State Farm Agent is seeking a motivated Receptionist to join the team in Missouri. You will greet clients, manage schedules, and maintain records while identifying opportunities to offer insurance products.

This role emphasizes friendly, organized support and proactive customer engagement. The ideal candidate is customer-focused, detail-oriented, and capable of juggling multiple tasks in a fast-paced office environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Multitasking

Sales conversations

Microsoft Office

CRM systems

Job description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2013 after beginning my professional career as an attorney. I earned my bachelor’s degree from the University of Missouri–Columbia and later attended the University of Missouri–Kansas City School of Law. I’ve been a member of the Missouri Bar since 2004, and my legal background has given me a strong foundation in communication, problem-solving, and helping people navigate important decisions.

Outside of work, I’m married with two amazing daughters, and you can often find our family supporting them at their volleyball activities. Staying connected to our community is important to us. Our agency participates in local Chamber events, BBQ competitions, and State Farm-sponsored events throughout the year.

Our agency offers a 401(k), health benefits, paid time off, and a strong commitment to work-life balance. For team members interested in pursuing agency ownership as a long-term career goal, we also support opportunities through the State Farm Agent Aspirant Program.

Our office is family-oriented, positive, and focused on creating an environment where people can work hard while still prioritizing what matters outside of work. I’m looking for someone who is driven, motivated, personable, and able to confidently manage multiple priorities. If you bring a positive attitude, enjoy working with people, and are ready to contribute to a supportive team, we’d love to meet you.

ROLE DESCRIPTION:

Bret Farrar - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.