Receptionist - State Farm Agent Team Member

State Farm; Larned (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Flexible schedule

Paid time off

Training & development

Job summary

Talentify in Larned, Kansas seeks a servicing receptionist to join our insurance office. The role focuses on welcoming customers, managing schedules, and handling inquiries with a client-centered approach.

The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry, supporting a positive, productive workplace. Training and development are available as part of our benefits.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.

Responsibilities

• Greet customers in person and by phone, directing to the right team members.
• Schedule appointments and manage office communications.
• Assist with inquiries and maintain customer records.
• Engage customers to identify opportunities to offer insurance options.
• Provide excellent service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Multitasking

Sales conversations

Office software

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• 401(k) matching
• Flexible schedule
• Paid time off
• Training & development

ROLE DESCRIPTION:

Our Larned office is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a servicing receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.