Receptionist - State Farm Agent Team Member

Larry Laino - State Farm Agent; Sugar Grove (IL); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Descripción de la vacante

Larry Laino - State Farm Agent is seeking a reception-focused team member to greet customers and manage front-desk activities in Sugar Grove, IL. You will handle calls, scheduling, and inquiries while contributing to the customer experience.

The role emphasizes organization, reliable communication, and the ability to discuss insurance options with potential clients to support team goals.

Formación

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal abilities.
• Excellent organization and multitasking skills.
• Comfort with sales conversations.
• Proficiency with MS Office and basic CRM use.

Responsabilidades

• Greet customers in person and by phone and direct to team members.
• Schedule appointments and manage office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to discuss insurance options when appropriate.
• Deliver excellent customer service and follow up on needs.
• Support administrative tasks and team projects.

Conocimientos

Customer service

Communication skills

Organizational skills

Sales conversations

CRM systems

Herramientas

Microsoft Office

CRM systems

Descripción del empleo

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

Larry Laino - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers.

We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.