Receptionist - State Farm Agent Team Member

James Webb - State Farm Agent; Kenner (LA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

James Webb - State Farm Agent in Kenner, LA is seeking a Receptionist - State Farm Agent Team Member to join a close-knit, client-focused office. The ideal candidate is highly organized, friendly, and eager to learn about insurance products while delivering outstanding service.

You will greet customers, manage appointments, maintain records, and support the team with administrative tasks. This role offers a flexible schedule, opportunities to advance, and training to grow within the agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal abilities.
• Solid organizational and multitasking capabilities.
• Comfortable discussing insurance options with customers.
• Basic computer skills including MS Office and CRM tools.

Responsibilities

• Greet customers in person and over the phone and route to the right team members.
• Schedule appointments and manage office communications.
• Handle inquiries and maintain customer records.
• Engage with customers to identify insurance options when appropriate.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Licensing paid by agency


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2018 and currently lead a close-knit team of three. Before becoming an agent, I worked as a State Farm team member, giving me firsthand experience in the business before opening an agency of my own. I’m a proud LSU graduate, where I studied Business Management and History. Outside of work, I’m married with two boys and enjoy fishing and watching sports.

Being involved in our community is important to us. Our agency participates in local school festivals, donates school supplies, and supports area sporting events and other activities that benefit local families.

Our agency offers supplemental health benefits, two weeks of vacation, six sick days, licensing costs paid up front, and a strong commitment to work-life balance. We also enjoy office lunches, and team members get their birthday off each year.

Our office is close-knit and team-oriented, with a healthy competitive spirit. I’m looking for someone who is competitive, works well with others, and will be a great addition to the culture we’ve built. If you enjoy working toward goals, thrive around a strong team, and want to grow in an environment where people work hard and support one another, we’d love to meet you.

ROLE DESCRIPTION:

James Webb - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.