Receptionist - State Farm Agent Team Member

Glenn Waterhouse; Johnston (IA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

401(k) matching

Paid time off

Job summary

Glenn Waterhouse - State Farm Agent in Johnston, Iowa is seeking a Receptionist - State Farm Agent Team Member to join our dedicated team. In this role, you will greet customers, manage appointment scheduling, and assist in maintaining customer records. We value highly organized individuals who thrive in a supportive atmosphere.

The ideal candidate will have previous experience in a receptionist or customer service position and possess strong communication skills. This is a great opportunity to grow within the insurance industry and be part of a positive work environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Highly organized and detail-oriented.
• Eager to learn and grow within the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Support the team with various administrative tasks and projects.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• 401(k) matching
• Paid time off

Role Description

Glenn Waterhouse - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.