Receptionist - State Farm Agent Team Member

Sharon Pusey - State Farm Agent; Houtzdale (Clearfield County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Licensing Fees Covered

Paid time off

Health insurance

Flexible schedule

Training & development

Opportunity for advancement

Competitive salary

Bonus based on performance

Simple IRA

Hourly plus commission/bonus

Job summary

Sharon Pusey - State Farm Agent in Houtzdale is seeking a Receptionist to provide exceptional customer service and administrative support. The role involves greeting customers, managing appointments, and handling inquiries efficiently.

The ideal candidate will thrive in a customer-focused environment, possessing strong organizational skills and the ability to engage in sales conversations. This position offers flexible scheduling and opportunities for professional growth.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong verbal communication skills.
• Ability to manage schedules and appointments.
• Comfortable engaging with customers in sales.
• Familiarity with office software applications.

Responsibilities

• Greet customers warmly and direct them to team members.
• Manage appointment scheduling and handle communications.
• Assist with inquiries and maintain customer records.
• Engage with customers about insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Basic computer skills

Sales engagement

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Licensing Fees Covered
• Paid time off (vacation and personal/sick days)
• Hourly plus commission/bonus
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Training & development

Role Description

Sharon Pusey - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.