Receptionist - State Farm Agent Team Member

Paul Lukitsch - State Farm Agent; Pittsburgh (Allegheny County); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Licensing Paid

Hourly pay plus commission/bonus

Simple IRA

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Job summary

Paul Lukitsch - State Farm Agent in Pittsburgh is looking for a Receptionist - State Farm Agent Team Member who will provide exceptional service and support to customers.

The ideal candidate should be organized and detail-oriented, with previous customer service experience and strong communication skills. This role involves greeting customers, managing office communications, and supporting the team with various tasks, all in a competitive and rewarding environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with customers to identify opportunities for insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational skills

Multitasking abilities

Sales conversation engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Licensing Paid
• Hourly pay plus commission/bonus
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Paul Lukitsch - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.