Receptionist - State Farm Agent Team Member

Tyler Rutledge - State Farm Agent; Hoover (AL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Tyler Rutledge - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to greet customers in person and over the phone, and to direct them to the right team members while supporting scheduling and records management.

The role focuses on customer service, basic CRM usage, and collaboration with a growing team in a fast-paced insurance office environment.

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Willingness to engage in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Multitasking

Sales conversations

MS Office & CRM

Tools

CRM software

Microsoft Office

Job description

Benefits

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Since opening our agency in 2012, we've built a team-oriented environment where people are encouraged to grow, succeed, and enjoy coming to work each day. With more than 16 years in the insurance industry, I understand the value of investing in the right people and creating opportunities for long-term career development.

Our office operates with a "work hard, play hard" mentality. We hold ourselves accountable to our goals, support one another as a team, and celebrate our successes together. The culture we've built is one of the biggest reasons people enjoy working here.

Outside of work, I enjoy spending time with my wife and two children, traveling, golfing, playing tennis, hosting a podcast, and staying involved in the local community. I believe in building strong relationships both inside and outside the office.

I'm looking for someone who is self-motivated, goal-oriented, and eager to grow.

The ideal candidate works well with others, brings a positive attitude to the team, takes initiative, and is committed to continuous improvement.

If you're looking for an opportunity where your contributions matter and your growth is supported.

Role Description

Tyler Rutledge - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.