Receptionist - State Farm Agent Team Member

Carlosduran; Hightstown, Princeton (NJ, NJ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Paid time off

Training & development

Job summary

Carlosduran in Hightstown, NJ is seeking a dynamic individual for an entry level Customer Service/Receptionist position. The ideal candidate is highly organized, detail-oriented, and eager to grow within the insurance industry. Responsibilities include greeting customers, managing appointments, and assisting with inquiries.

This role requires strong communication and multitasking abilities, as well as basic computer skills including Microsoft Office and CRM systems. Join a supportive team and contribute to exceptional customer service.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking abilities

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development

Role Description

Carlos/CJ Duran State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team in an entry level Customer Service/Receptionist position.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.