Receptionist - State Farm Agent Team Member

Brad Hornback - State Farm Agent; Gresham (OR); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Brad Hornback State Farm Agency in Gresham, Oregon seeks a receptionist to join our customer-focused team. You will greet clients, schedule appointments, maintain records, and assist with sales conversations for insurance options.

The ideal candidate is organized and comfortable with CRM and Microsoft Office. We offer a flexible schedule, health and dental insurance, 401(k) matching, paid time off, and opportunities for advancement. Base salary starts at $36,000/year with potential increases.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Must be able to obtain appropriate licensing.

Responsibilities

• Greet customers in person and over the phone, directing to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks.

Skills

Customer service

Communication

Organizational skills

Sales conversations

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ROLE DESCRIPTION: Brad Hornback State Farm Agency

is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a receptionist. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Must be able to obtain appropriate licensing.

(Beginning base salary is $36,000/year with opportunities for increases over a 2 year period. Well-performing team members typically receive $45,000 - $60,000 in total annual compensation the first year which includes additional bonuses and commissions.)