Receptionist - State Farm Agent Team Member

Joetamm; Greenfield (WI); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Hourly Plus Commission

Group Life Insurance

License Reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Joe Tamm - State Farm Agent in Greenfield, Wisconsin is looking for a Receptionist to enhance customer service and support the team. Responsibilities include greeting customers, managing appointments, and assisting in handling inquiries, alongside engaging with customers for insurance options.

The ideal candidate should have prior experience in a receptionist or customer service role, as well as strong communication and organizational skills. This position offers competitive benefits including flexible scheduling, health insurance, and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills essential.
• Excellent organizational and multitasking abilities required.
• Must be comfortable engaging in sales conversations.
• Basic computer skills, including knowledge of Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly and direct them to team members.
• Manage appointment scheduling and office communications effectively.
• Assist in handling inquiries and maintaining customer records.
• Engage in conversations with customers to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational skills

Multitasking abilities

Sales conversation engagement

Basic computer skills (Microsoft Office, CRM)

Job description

Benefits:

• Hourly Plus Commission
• Group Life Insurance
• License Reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

Joe Tamm - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist – State Farm Agent Team Member.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.