Receptionist - State Farm Agent Team Member

Amanda Procenti - State Farm Agent; Greencastle (IN); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Training & development

Job summary

Amanda Procenti - State Farm Agent is searching for a Receptionist - State Farm Agent Team Member. In this role, you will provide exceptional customer service and support to our insurance team. You will be responsible for greeting customers, managing appointments, and assisting with various administrative tasks.

The ideal candidate is detail-oriented, possesses strong communication skills, and has experience in customer service. Join us in Greencastle, Indiana, and contribute to a positive work environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Ability to manage multiple tasks efficiently.
• Comfortable in engaging with customers.

Responsibilities

• Greet customers warmly and assist with their needs.
• Manage appointment scheduling and communications.
• Engage customers to identify insurance opportunities.

Skills

Communication and interpersonal skills

Organizational abilities

Sales engagement

Customer service experience

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Training & development

ROLE DESCRIPTION: Amanda Procenti - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.