Receptionist - State Farm Agent Team Member

Toddismyagent

Erie (Erie County)

On-site

USD 32,000 - 45,000

Full time

14 days+

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

Rewards and Recognition

Team Events

Group Vision and Dental Provided

Individual Medical Health Insurance Stipend Available

Group Life Insurance & Disability Provided

Paid Holidays

SIMPLE IRA w/ Company Match

Hourly pay plus bonus opportunities

Paid time off

Job summary

A local insurance agency in Erie, PA is seeking a Receptionist to be the friendly face of the business. Responsibilities include managing phone inquiries, scheduling appointments, and providing excellent customer service. Ideal candidates will have strong communication skills, a positive attitude, and a willingness to learn. This full-time role offers competitive compensation between $32,000 and $45,000 annually, along with a variety of benefits.

Qualifications

Strong verbal and written communication abilities to engage with customers and team members effectively.
A passion for helping others and a commitment to providing outstanding service to clients.
Exceptional organizational skills with the ability to multitask and manage time efficiently in a fast-paced environment.
A keen eye for detail to ensure accurate record-keeping and appointment scheduling.
Proficiency in using office software and communication tools (e.g., Microsoft Office, email).
A friendly and approachable demeanor that creates a welcoming atmosphere for clients.
Ability to think on your feet and handle inquiries or challenges effectively.
Willingness to collaborate with team members and contribute to a supportive work environment.
Flexibility to adapt to changing priorities and willingness to learn new skills.
Must have or be able to obtain a property and casualty license.

Responsibilities

Greet clients and visitors warmly, creating a welcoming atmosphere in the agency.
Handle phone inquiries with professionalism and enthusiasm.
Organize and maintain calendars, ensuring smooth scheduling for clients.
Support the team by managing paperwork, filing documents, and maintaining office supplies.
Address client questions and concerns with care.
Work closely with colleagues to ensure seamless communication.
Process payments and assist clients with billing inquiries as needed.
Share information about our insurance products with clients.
Keep up-to-date with our agency’s products and industry trends.

Skills

Excellent Communication Skills

Customer Service Orientation

Organizational Skills

Attention to Detail

Tech Savvy

Positive Attitude

Problem-Solving Skills

Team Player

Adaptability

Previous Experience

Property and Casualty License

Job description

Receptionist - State Farm Agent Team Member

Full Time in Erie, PA

Responsive recruiter Replies within 24 hours

Benefits

Rewards and Recognition
Team Events coffee, lunch, celebrations, special events
Group Vision and Dental Provided
Individual Medical Health Insurance Stipend Available
Group Life Insurance & Disability Provided
Paid Holiday's
SIMPLE IRA w/ Company Match
Hourly pay plus bonus opportunities (Base pay between 30-40K)
Paid time off

Join Our Team as a Receptionist at Todd M Powers - State Farm Agent

Are you ready to be the friendly face of a leading insurance agency? At Todd M Powers - State Farm Agent, we pride ourselves on providing exceptional service and building meaningful relationships with the people we serve and we’re on the lookout for an energetic and enthusiastic Receptionist to join our dynamic team!

What We’re Looking For

This role is perfect for someone who is a positive, detail-oriented, people person who enjoys learning new things and problem solving. If you're eager to make a meaningful impact through value-based conversations and deliver outstanding customer experiences in a professional environment, we want to hear from you!

Why Join Us?

This is more than just a job—it’s a chance to build a career in a supportive and engaging workplace. You’ll have the opportunity to contribute to our success while enjoying excellent income and growth potential.

If you’re ready to take your career to the next level and be a part of something special, apply today!

As our Receptionist, you will

Be the First Point of Contact Greet clients and visitors warmly, creating a welcoming atmosphere in our agency.
Manage Incoming Calls Handle phone inquiries with professionalism and enthusiasm, directing calls to the appropriate team members.
Schedule Appointments Organize and maintain calendars, ensuring smooth scheduling for clients and staff.
Assist with Administrative Tasks Support our team by managing paperwork, filing documents, and maintaining office supplies.
Provide Customer Support Address client questions and concerns with care, ensuring they feel valued and understood.
Collaborate with Team Members Work closely with colleagues to ensure seamless communication and a positive team dynamic.
Handle Billing and Payments Process payments and assist clients with billing inquiries as needed.
Promote Agency Services Share information about our insurance products and services to help clients find the best solutions for their needs.
Embrace Continuous Learning Keep up-to-date with our agency’s products and services, as well as industry trends to better assist clients.

Key Qualifications

Excellent Communication Skills Strong verbal and written communication abilities to engage with customers and team members effectively.
Customer Service Orientation A passion for helping others and a commitment to providing outstanding service to clients.
Organizational Skills Exceptional organizational skills with the ability to multitask and manage time efficiently in a fast-paced environment.
Attention to Detail A keen eye for detail to ensure accurate record-keeping and appointment scheduling.
Tech Savvy Proficiency in using office software and communication tools (e.g., Microsoft Office, email, and scheduling platforms).
Positive Attitude A friendly and approachable demeanor that creates a welcoming atmosphere for clients and colleagues alike.
Problem-Solving Skills Ability to think on your feet and handle inquiries or challenges with confidence and creativity.
Team Player Willingness to collaborate with team members and contribute to a supportive work environment.
Adaptability Flexibility to adapt to changing priorities and a willingness to learn new skills or processes.
Previous Experience Prior experience in a customer service or administrative role is a plus, but not required. A willingness to learn is what matters most!
Property and Casualty License Must have or be able to obtain a property and casualty license, as this is essential for discussing insurance options with clients.