Receptionist - State Farm Agent Team Member

Jo Ann Walk - State Farm Agent; Enfield (CT); On-site; USD 30,000 - 45,000; Full time

Job summary

Jo Ann Walk - State Farm Agent recherche un membre d'équipe dynamique pour le poste de réceptionniste. Le candidat idéal est organisé et dédié à fournir un excellent service client. En rejoignant notre équipe, vous bénéficierez d'un environnement positif et propice à votre développement professionnel, avec de nombreuses opportunités de formation.

Benefits

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Expérience antérieure en tant que réceptionniste ou dans un rôle de service à la clientèle.
• Compétences en communication et relations interpersonnelles.
• Capacités organisationnelles et de multitâche.

Responsibilities

• Accueillir chaleureusement les clients et gérer les communications de bureau.
• Assurer la gestion des rendez-vous et des demandes des clients.
• Offrir un excellent service client et suivre les besoins des clients.

Skills

Communication

Interpersonal skills

Organizational abilities

Multitasking

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits :

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY :

With a bachelor’s degree in Business from Missouri State University and a strong commitment to community involvement, I am proud to lead an agency that values teamwork, growth, and service. As a board member of the Rotary Club of Enfield, North Central Chamber of Commerce, and Allied Community Services, I believe in making a positive impact both in and out of the office.

Our team is built on collaboration, continuous improvement, and a supportive environment where everyone has the opportunity to grow. We embrace the philosophy of "educate, encourage, and elevate," and ensure that each team member has access to valuable training and development. If you're looking for a workplace that fosters learning, teamwork, and a positive atmosphere, we’d love to have you join us!

ROLE DESCRIPTION :

Jo Ann Walk - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES :

Greet customers warmly in person and over the phone, directing them to the appropriate team members.

Manage appointment scheduling and office communications.

Assist in handling incoming inquiries and maintaining customer records.

Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.

Provide excellent customer service and follow up on customers needs.

Support the team with various administrative tasks and projects.

QUALIFICATIONS :

Previous experience in a receptionist or customer service role.

Communication and interpersonal skills.

Organizational and multitasking abilities.

Comfortable with engaging in sales conversations.

Basic computer skills, including Microsoft Office and CRM systems.