Receptionist - State Farm Agent Team Member

Troypieper; Ellisville (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Troy Pieper - State Farm Agent is seeking a Receptionist - Team Member to support daily operations, greet customers, and manage inquiries. This role involves learning insurance products and building rapport with clients.

The ideal candidate will excel in a supportive, growth-oriented environment, with opportunities to develop in the insurance sector. On-site position based in Missouri with potential for development within the agency.

Qualifications

• Strong communication and interpersonal skills.
• Ability to organize and multitask effectively.
• Comfortable with sales conversations and upselling insurance options.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance needs and options.
• Provide excellent customer service and follow-up on needs.
• Make outbound calls to quote requests and build relationships.

Skills

Communication skills

Interpersonal skills

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits

• simple plan 3% after one year
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

ROLE DESCRIPTION

Troy Pieper - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Make outbound calls to customers who have requested insurance quotes, building relationships, identifying needs, and recommending appropriate coverage options

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.