Receptionist - State Farm Agent Team Member

Mark Chavira - State Farm Agent; El Paso (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Company parties

Free food & snacks

Opportunity for advancement

Training & development

Job summary

Mark Chavira - State Farm Agent is seeking an entry-level receptionist to join a supportive team in El Paso, TX. You will greet customers, manage schedules, and maintain records while learning insurance products and services.

The ideal candidate is highly organized, detail-oriented, bilingual (Spanish/English), and eager to grow within the industry. No previous insurance experience required, but strong communication and a professional appearance are essential.

Qualifications

• MUST BE BILINGUAL (Spanish/English).
• Previous experience in a receptionist or customer service role a plus but not necessary
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Punctual and dress business casual daily
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer's needs.
• Support the team with various administrative tasks and projects.

Skills

Bilingual Spanish/English

Customer service

Organizational skills

Communication skills

Education

High school diploma

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Company parties
• Free food & snacks
• Opportunity for advancement
• Training & development

ROLE DESCRIPTION:

Mark Chavira - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, this is an ENTRY LEVEL POSITION intended to identify future team members.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer's needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• MUST BE BILINGUAL (Spanish/English)
• Previous experience in a receptionist or customer service role a plus but not necessary
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Ability to show up on time and dress business casual daily
• Basic computer skills, including Microsoft Office and CRM systems.