Receptionist - State Farm Agent Team Member

Kathy Wall - State Farm Insurance Agent; Dallas (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

401(k) matching

Job summary

Kathy Wall – State Farm Agency in Dallas, TX is seeking a friendly, organized Receptionist to greet customers, manage calls, and support daily office operations. You will help keep records accurate and assist customers with insurance product information, while contributing to a welcoming office environment.

The ideal candidate is professional, detail-oriented, and comfortable communicating with customers. This role offers opportunities for growth in the insurance industry and a collaborative

Qualifications

• Experience in reception, customer service, or administrative role is preferred.
• Strong communication and interpersonal skills are essential.
• Excellent organizational skills and attention to detail are necessary.
• Ability to multitask and prioritize in a busy office environment.
• Comfortable discussing insurance-related topics with customers.
• Basic computer skills and CRM system familiarity are expected.

Responsibilities

• Greet customers warmly in person and over the phone and direct them to the right team members.
• Answer incoming calls, respond to inquiries, and handle office communications.
• Schedule appointments and keep an organized calendar.
• Maintain accurate customer records and assist with administrative duties.
• Identify opportunities to connect customers with insurance products and services.
• Provide excellent customer service and follow up on customer needs.
• Support daily office tasks and special projects to keep the office running smoothly.

Skills

Customer service

Communication

Multitasking

Professionalism

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• 401(k)


• 401(k) matching

Receptionist

Kathy Wall – State Farm Agency | Dallas, TX

Kathy Wall’s State Farm agency in Dallas, TX, is seeking a friendly, organized, and customer-focused Receptionist to join the team. This position is ideal for someone who enjoys helping people, keeping an office running smoothly, and creating a welcoming experience for every customer.

The ideal candidate is professional, detail-oriented, and comfortable communicating with customers while supporting daily office operations. If you enjoy working with people and are interested in growing your skills in the insurance industry, we encourage you to apply!

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Answer incoming calls, respond to general inquiries, and manage office communications.


• Schedule appointments and maintain an organized calendar.


• Maintain accurate customer records and assist with administrative duties.


• Identify opportunities to connect customers with insurance products and services.


• Provide excellent customer service and follow up on customer needs.


• Support the team with daily office tasks and special projects.


• Help maintain a professional, welcoming, and organized office environment.

Qualifications

• Previous experience in reception, customer service, or an administrative role preferred.


• Strong communication and interpersonal skills.


• Excellent organizational skills and attention to detail.


• Ability to multitask and prioritize responsibilities in a busy office.


• Comfortable speaking with customers and participating in sales-related conversations.


• Basic computer skills, including Microsoft Office and customer relationship management (CRM) systems.


• Positive attitude, willingness to learn, and a team-oriented mindset.

What Happens Next?

Thank you for your interest in joining our team! We will review your application and contact you within 24 hours regarding the next steps.