Receptionist - State Farm Agent Team Member

Marco Cervantes - State Farm Agent; Cypress (TX); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Flexible schedule

Paid time off

Training & development

Dental insurance

Vision insurance

Free food & snacks

Growth potential/Opportunity for advancement

Job summary

Marco Cervantes - State Farm Agent in Cypress, Texas is looking for a Receptionist to enhance client experiences and support agency growth. This role requires attention to detail and excellent customer service skills to assist with inquiries and coordinate with team members.

Ideal candidates will be bilingual in Spanish and proactive problem solvers, as well as eager to contribute to the agency's success while having opportunities for internal growth.

Qualifications

• Must be bilingual in Spanish.
• Dedicated to exceptional customer service.
• Strong communication skills are essential.
• Capable of solving problems proactively.

Responsibilities

• Answer phones and greet customers.
• Process payments and collect/attach forms.
• Provide prompt and friendly customer service.
• Respond to customer inquiries regarding billing.

Skills

Bilingual Spanish

Customer service orientation

Excellent communication skills

Proactive problem-solving

Job description

Benefits

• 401(k)
• Bonus based on performance
• Company parties
• Competitive salary
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Dental insurance
• Flexible schedule
• Free food & snacks
• Vision insurance
• Family owned and operated
• Top 5% State Farm Agency in the country
• Hourly pay
• Commission
• Multiple Bonuses throughout the year
• Annual Trips (Bahamas this year)
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Extra week vacation PAID during Christmas/New Years
• Health benefits
• Valuable career-building experience
• Part Time or Full Time position

Role Description

As a Receptionist at Marco Cervantes State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer phones
• Welcome and greet customers that come to the office
• Process payments, collect/attach forms and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding billing.

Qualifications

• Bilingual Spanish
• Dedicated to customer service
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving