Receptionist - State Farm Agent Team Member

Josh Hanna - State Farm Agent; Crowley (TX); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Hourly pay

Paid time off

Growth potential within agency

Job summary

Josh Hanna - State Farm Agent in Texas is seeking a customer-focused team member to support daily office operations and help educate clients about insurance options. You will respond to inquiries, follow up with customers, and work toward delivering excellent service in a fast-paced environment.

This role offers hourly pay, paid time off, and growth potential within the agency. Licensing requirements may apply as part of the delivery of State Farm services.

Qualifications

• Excellent communication skills in writing, speaking, and listening.
• Self-motivated and able to work independently.
• Detail oriented with accuracy in handling data and inquiries.
• Proactive in solving customer problems and billing questions.
• Commitment to delivering quality customer service.
• Ability to work well in a team environment.
• Ability to relate to customers and build trust.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service for insurance inquiries, coverages, changes, and billing.
• Use a needs-based review process to educate customers about insurance options.

Skills

Communication skills

Self-motivated

Detail oriented

Problem solving

Customer service

Team player

Customer relations

Education

Job description

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Hourly pay
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role,

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Do you striveto set yourself apart from all the others?

About Our Agency

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Which type of sales role best describes your selling style? *

Are you currently licensed? *

Highest level of education *

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application? *

What makes you unique? *

Referral code from a current employee If no code provided, add their name instead.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none