Receptionist - State Farm Agent Team Member

Talentify; Pleasanton (CA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Hourly pay + commission

Paid time off

Flexible hours

Valuable experience

Advancement opportunities

Job summary

State Farm independent contractor agents are looking for an Agent Team Member to build relationships with customers, deliver prompt service, and assist with insurance product inquiries. The role emphasizes a customer-focused approach and the ability to work with a team in a community-focused environment.

Ideal candidates will be organized, detail-oriented, and self-motivated, with the capacity to obtain Property & Casualty and Life & Health licenses.

Qualifications

• Excellent communication skills - written, verbal and listening.
• People-oriented and customer-focused demeanor.
• Strong organizational skills and attention to detail.
• Ability to work in a team and multitask in a fast-paced environment.
• Property and Casualty license (must be able to obtain) and Life and Health license (must be able to obtain).

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about insurance availability, coverages, and billing.
• Support the agent in community events and local market initiatives.

Skills

Communication skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Team player

Multitasking

Customer relation

Job description

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to identify and support local community events in our market.

As an Agent Team Member, you will receive...

• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Dedicated to customer service
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.