Receptionist - State Farm Agent Team Member

Maks Andronenkov - State Farm Agent; Chicago (IL); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Maks Andronenkov - State Farm Agent is seeking a Receptionist to join our high-energy team in Chicago. The role emphasizes greeting clients, managing appointments, and handling inquiries with a customer-first mindset.

The ideal candidate is organized, detail-oriented, and comfortable engaging in sales conversations to offer insurance options. We provide training and development, with a supportive leadership style and a focus on work-life balance.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Good organizational and multitasking abilities.
• Comfortable with sales conversations.

Responsibilities

• Greet customers in person and by phone, directing them appropriately.
• Manage appointment scheduling and office communications.
• Handle inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency opened in 2022 and has quickly grown into a high-performing team of 11. Before becoming an agent, I spent four years as a State Farm team member and also bring an entrepreneurial background, which has shaped a strong focus on growth, performance, and building something meaningful.

I’m a graduate of the University of Illinois Chicago and moved to the U.S. from Ukraine in 2003. I have a background in competitive soccer and was set to play in college before an ACL injury - an experience that helped shape my resilience and drive. Outside of work, I’m passionate about music and am part of a DJ trio.

I’m highly motivated to build a lasting legacy through both my business and the people I work with. We stay actively involved in the community through The Bridge Community Church, the Norwood Park Chamber of Commerce, and ongoing local support and outreach.

For our team, we offer a 401(k), reimbursement for licensing costs, a strong focus on work-life balance, and extensive training and development programs. We also provide a supportive leadership style, team lunches, and the resources needed to help each team member succeed in a high-performance environment.

Our office culture is high-energy, driven, and purpose-focused. We’re looking for go-getters who want more than just a job - individuals who are motivated to grow, stand out, and be part of building something bigger. If you bring urgency, personality, and a desire to succeed, this could be the right fit for you.

ROLE DESCRIPTION:

Maks Andronenkov - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.