Receptionist - State Farm Agent Team Member

Chris Hoskinson - State Farm Agent; Chicago (IL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Job summary

Chris Hoskinson - State Farm Agent is seeking a friendly and organized Receptionist to join our office. The role involves greeting customers, managing appointments, handling inquiries, and maintaining accurate records while supporting the team with administrative tasks.

Ideal candidates will have experience in receptionist or customer service roles, strong communication and organizational skills, and the ability to engage in sales conversations.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Excellent organization and multitasking abilities.
• Comfortable with sales conversations.
• Proficiency in MS Office and CRM software.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Tech literacy (MS Office, CRM)

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

Role Description

Chris Hoskinson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.