Receptionist - State Farm Agent Team Member

Sig Holcomb - State Farm Agent; Conover (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Sig Holcomb - State Farm Agent in Conover, NC, is looking for a dynamic individual to fill the role of Receptionist - State Farm Agent Team Member. The ideal candidate is highly organized and detail-oriented, eager to learn and grow within the insurance industry.

In this role, you will greet customers warmly, manage appointment scheduling, assist with inquiries, and support the team with various administrative tasks. Benefits include a competitive salary, flexible schedule, and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customers' needs.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversation engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Sig Holcomb - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.