Receptionist - State Farm Agent Team Member

Blake Waller State Farm Agency; Chicago (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

PTO & Sick Time

Licensing reimbursement

Structured 9–5 workday

Job summary

Blake Waller State Farm Agency is seeking a Receptionist - State Farm Agent Team Member to join a structured, team-first environment. The role focuses on greeting customers, managing inquiries, and supporting sales conversations within a 9–5 workday.

Strong communication and organizational skills are essential for success. Ideal candidates are personable, outgoing, and self-sufficient, with a focus on providing excellent service and maintaining productive office operations.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone, directing to team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

MS Office & CRM

Job description

Full Time in Chicago

Replies within 24 hours

• Bonus based on performance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCYI opened my agency in 2025 after spending eight years as a State Farm team member, knowing early on that agency ownership was always my goal. That experience gave me a strong understanding of what it takes to run an organized, productive office and how to support team members in a way that’s clear, fair, and growth-focused. I’m a graduate of Lake Forest College, where I played football, and I’m an avid golfer who enjoys traveling and staying active. Giving back locally is important to me, and I stay involved with area high schools, sponsor golf outings, and participate in community events like cookie walks and “Snacks with Santa” in the Midway community. Our office is a close-knit, team-first environment with a very structured and intentional workday. Everyone knows what they’re responsible for — from leads and calls to daily priorities — allowing us to work efficiently from 9–5 while still maintaining a healthy work-life balance. When we’re in the office, we’re focused, accountable, and committed to taking great care of our customers. For our team, we offer 10 days of PTO plus sick time, licensing reimbursement, and a strong emphasis on balance and flexibility. We’re looking for someone who is personable, outgoing, a strong communicator, and self-sufficient — someone who works hard, takes ownership of their results, and values being part of a supportive, family‑like team.ROLE DESCRIPTIONBlake Waller - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $40,000.00 - $60,000.00 per year