Multi-Line Representative - State Farm Agent Team Member

Blake Waller State Farm Agency; Chicago (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

Blake Waller State Farm Agency in Chicago is seeking a Multi-Line Representative to join a close-knit team. The role focuses on understanding customer needs, presenting product information, and building relationships across product lines.

You will support daily office operations, participate in local marketing, and maintain accurate records to ensure a consistent customer experience. A license or ability to obtain one is required, with PTO and growth opportunities offered.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organizational skills

Fast-paced environment

Customer service experience

State insurance license

Job description

Multi-Line Representative - State Farm Agent Team Member

Full Time in Chicago

Replies within 24 hours

• Bonus based on performance
• Opportunity for advancement
• Paid time off

About our Agency

I opened my agency in 2025 after spending eight years as a State Farm team member, knowing early on that agency ownership was always my goal. That experience gave me a strong understanding of what it takes to run an organized, productive office and how to support team members in a way that’s clear, fair, and growth-focused. I’m a graduate of Lake Forest College, where I played football, and I’m an avid golfer who enjoys traveling and staying active. Giving back locally is important to me, and I stay involved with area high schools, sponsor golf outings, and participate in community events like cookie walks and "Snacks with Santa" in the Midway community. Our office is a close-knit, team-first environment with a very structured and intentional workday. Everyone knows what they’re responsible for - from leads and calls to daily priorities - allowing us to work efficiently from 9-5 while still maintaining a healthy work-life balance. When we’re in the office, we’re focused, accountable, and committed to taking great care of our customers. For our team, we offer 10 days of PTO plus sick time, licensing reimbursement, and a strong emphasis on balance and flexibility. We’re looking for someone who is personable, outgoing, a strong communicator, and self-sufficient - someone who works hard, takes ownership of their results, and values being part of a supportive, family-like team.

Location Address Chicago, IL 60638

At Blake Waller - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Compensation $40,000.00 - $60,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none