Receptionist - State Farm Agent Team Member

Agent Yama; California (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a motivated Receptionist to join their dynamic team. This role offers a unique opportunity to thrive in a supportive environment within the insurance sector. As a key member of the team, you will engage with customers, manage communications, and contribute to a positive workplace culture. With a focus on personal growth and community impact, this position not only provides competitive compensation but also a range of benefits that enhance your career journey. If you are organized, detail-oriented, and eager to learn, this could be the perfect opportunity for you.

Benefits

Licensing paid by agency

Bonus based on performance

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Previous experience as a receptionist or in customer service is essential.
• Strong communication and organizational skills are required.

Responsibilities

• Greet customers warmly and manage appointment scheduling.
• Assist in handling inquiries and maintaining customer records.

Skills

Communication Skills

Interpersonal Skills

Organizational Skills

Multitasking Abilities

Sales Engagement

Basic Computer Skills

Education

Previous experience in customer service

Tools

Microsoft Office

CRM Systems

Job description

Full Time in San Jose, CA

Benefits

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

Yama Ebrat - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $19.00 - $24.00 per hour

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