Receptionist - State Farm Agent Team Member

Johnfitell; Burlington (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading insurance agency is seeking a Receptionist - State Farm Agent Team Member. The ideal candidate will be organized, detail-oriented, and eager to learn within the insurance industry. Responsibilities include greeting customers, managing appointments, and providing excellent customer service.

Benefits

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Previous experience in a receptionist or customer service role.
• Basic computer skills required.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Provide excellent customer service and follow up on customer needs.

Skills

Communication

Interpersonal Skills

Organizational Skills

Multitasking

Sales Engagement

Education

High School Diploma

Tools

Microsoft Office

CRM Systems

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:
John Fitell - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.