Receptionist - State Farm Agent Team Member

Adam Holtquist - State Farm Agent; Brookings (SD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Advancement opportunities

Paid time off

Parental leave

Training & development

Job summary

Adam Holtquist State Farm is seeking a motivated, outgoing professional for the Sales Starter role. This in-office, full-time position offers licensing guidance and sales training to help you grow into a full insurance sales position.

No insurance experience is required, and licensing support is provided throughout onboarding. You will greet customers, answer calls, schedule appointments, and begin identifying needs while building relationships and pursuing sales opportunities.

Qualifications

• Strong communication and interpersonal skills.
• Ability to build relationships with customers.
• Willingness to learn a structured sales process.
• Customer service experience is a plus but not required.

Responsibilities

• Greet customers and provide a welcoming first impression.
• Answer calls, schedule appointments, and maintain records.
• Develop leads and assist with outbound outreach.
• Learn licensing process and progress toward full insurance sales.

Skills

Communication skills

Relationship-building

Outgoing personality

Goal-oriented

Coachable

Organized

Job description

Benefits:

• 401(k) matching
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development

Sales Starter – Receptionist / Insurance Sales Trainee

Adam Holtquist State Farm
Full-Time | In-Office
Licensing Support + Sales Training & Career Development

Start in Customer Service. Train in Sales. Build an Insurance Career.

Adam Holtquist State Farm is looking for a motivated, outgoing professional to join our team as a Sales Starter.

We are not looking for someone who wants to remain solely in an administrative or receptionist position. This opportunity is designed for someone who wants to learn the insurance business, become fully licensed, develop strong sales skills, and grow into a full sales position within our agency.

No insurance experience is required. We provide licensing guidance, training, coaching, and hands-on development to help the right person build their career from the ground up.

Licensing Requirements

Insurance licensing is required as part of your development into the sales role.

• Property & Casualty license must be obtained prior to your Day 1 start date.
• Life & Health license must be obtained within an established timeframe after onboarding begins.
• Licensing guidance, study direction, and support are provided throughout the process.
• Already licensed candidates are encouraged to apply.

What You'll Do

Initially, your responsibilities will include:

• Greet customers and provide a welcoming, professional first impression.
• Answer incoming calls and direct customer needs appropriately.
• Assist with appointment scheduling, customer communications, and follow-up.
• Maintain accurate customer information and documentation.
• Support day-to-day agency and administrative needs.
• Build relationships with prospective and existing customers.
• Begin identifying customer needs and potential sales opportunities.
• Develop leads and assist with outbound customer outreach.
• Learn how to conduct needs-based insurance conversations.
• Develop the skills to quote, present, and ultimately close insurance business.

As your licensing, product knowledge, and sales skills develop, your responsibilities will progressively shift toward greater sales activity and production.

What We're Looking For

• Genuine interest in developing a career in insurance sales.
• Strong communication and relationship-building skills.
• Outgoing and comfortable initiating conversations with customers.
• Motivated by goals, personal growth, and increased responsibility.
• Coachable and willing to learn a structured sales process.
• Organized with strong attention to detail and follow-through.
• Comfortable balancing customer service, administrative responsibilities, and sales development.
• Previous customer service, receptionist, retail, hospitality, telemarketing, or sales experience is helpful but not required.
• Willing and able to complete required insurance licensing.

Your Growth Path

This position is specifically designed as an entry point into insurance sales.

Why Join Adam Holtquist State Farm?

• Clear development path from Sales Starter to full insurance sales
• Property & Casualty and Life & Health licensing support
• Hands-on sales training and coaching
• Opportunity to learn the insurance business from the ground up
• Professional development and increased responsibility as you progress
• Long-term career and earning growth potential
• Supportive team environment invested in your development

Equal Opportunity Employer

Adam Holtquist State Farm is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other status protected by applicable law.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.