Receptionist - State Farm Agent Team Member

Blake Ettestad - State Farm Agent; Bend (OR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Opportunity for advancement

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Job summary

Blake Ettestad - State Farm Agent is seeking a friendly Receptionist - State Farm Agent Team Member to join our Bend, OR office. You will greet clients, schedule appointments, and support insurance sales conversations. The ideal candidate is organized, detail oriented, and capable of handling inquiries with a positive attitude. Spanish speaking abilities are a plus.

This role offers advancement opportunities, a flexible schedule, and a company that values customer service and teamwork.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Proficient with Microsoft Office and CRM systems.
• Spanish speaking preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs or billing inquiries.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Multitasking

Sales conversations

Basic computer skills

Microsoft Office

CRM systems

Spanish speaking

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Opportunity for advancement
• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule

ROLE DESCRIPTION:

Blake Ettestad - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs or billing inquiries.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Spanish speaker preferred.