Receptionist/Spa Sales Associate

Hand & Stone Careers; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in the wellness sector is seeking passionate individuals for sales positions in their expanding spa locations. This role involves engaging with clients, booking appointments, and providing exceptional service to ensure customer satisfaction. The company values a supportive and fun work environment, offering competitive pay, flexible schedules, and opportunities for advancement. If you thrive in a dynamic atmosphere and have a knack for sales, this position could be your next career step. Join a team that prioritizes both employee and client happiness, and be part of a growing network across the U.S.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Sales Commission

Incentives/Awards

Flexible Scheduling

Upward Mobility

Qualifications

• 2+ years of sales experience, preferably in spa or fitness.
• Strong communication and customer service skills required.

Responsibilities

• Answer phones, book appointments, and check-in clients.
• Sell memberships and provide excellent customer service.

Skills

Sales Experience

Customer Service

Communication Skills

Multi-tasking

Detail Oriented

Education

College Degree

Tools

Point of Sale (POS) Systems

Zenoti

Job description

Immediate job openings at our Hand & Stone Massage and Facial Spa in the Art Museum/Logan Square area of Philadelphia located on 20th Street between Callowhill & Hamilton Streets in the Target Shopping Center and next door to the old Philadelphia Sports Club. Hand & Stone spas are rapidly expanding across the US & Canada (550+ ) and provides professional massage, facials & hair removal services 7 days a week.
What you do:

• Answer phones/book appointments
• Greeter/check-in
• Use POS to ring out sale
• Sell memberships
• Great customer service
• Work in a team with massage therapists and estheticians to provide the best experience possible

We provide:

• Highly Competitive Hourly wage plus sales commission
• Medical, Dental & Vision Insurance offered
• Incentives/Contests/Awards
• Upward mobility/advancement track position to Assistant Manager
• Beautiful, serene, supportive and fun environment
• Full-time or part-time

What we need:

• Seeking individuals with proven ability of meeting and/or exceeding sales goals, demonstrated closing & overcoming objections skills.
• Effective & professional communication (verbal & direct eye contact) and listening skills.
• A positive people person, multi-tasker who is detail oriented and intuitive individual.
• Minimum of 2 years of goals-driven sales experience preferably at a Hand & Stone or Massage Envy.
• Business development and client retention skills gives you a leg up!
• Ability to work flexible days (including weekends) and hours (daytime, evenings) and holidays.
• The ideal candidate will consider sales, client satisfaction & customer service their passion and career track.

Holding past positions in the spa/fitness/tanning membership sales industry is highly desirable. Working knowledge/savvy with point of sales computer program (preferably Zenoti). Education: College Degree or in progress desirable.

Applicant Qualifications:

• How many years of direct sales experience do you have?
• What is the highest level of education you have completed?
• Do you speak English?
• Are you authorized to work in the following country: United States?
• Are you willing to undergo a background check, in accordance with local law/regulations?

Please email your resume, brief cover letter and hourly rate requirements (range is fine) including all available days & hours to: phillymuseumareaAThandandstoneDOTcom. We can hardly wait to meet you! Compensation: $14.00 - $18.00 per hour.

At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.