Receptionist - Senior Living

Ovation Sienna Hills; Washington (UT); Hybrid; USD 31,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental & Vision

PTO

Paid Holidays

401(k)

HSA

FSA

EAP (Canopy)

Job summary

Ovation Sienna Hills in Washington, UT is seeking a Receptionist to greet residents, families, and visitors, answer phone lines, and support campus operations with friendly, organized service.

The role requires a high school diploma, 1+ year clerical experience (preferably healthcare), strong communication, and basic MS Office skills; CPR/BLS active is required.

This full-time daytime schedule includes weekend availability; the team offers comprehensive benefits and a supportive work environment.

Qualifications

• One or more years of clerical experience, preferably in healthcare.
• Excellent verbal and written communication skills for residents, families, and staff.
• Ability to manage multiple tasks and maintain detailed records.

Responsibilities

• Greet visitors, residents, and staff; provide information and directions.
• Answer and direct phone calls, take messages, ensure prompt communication.
• Manage mail, packages, and deliveries; schedule appointments; perform light clerical duties.
• Maintain accurate visitor and appointment records with confidentiality.
• Keep the reception area clean and organized; support campus operations.

Skills

Clerical experience

Healthcare setting experience

Communication skills

Multitasking

MS Office

Confidentiality

CPR/BLS

High school diploma

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Receptionist

Status: Full-time

Schedule: Day Schedule with weekend availability

Location: Ovation at Sienna Hills; 1525 East Ovation Place; Washington, UT 84780

Job Summary

The Receptionist in an independent living, memory care and or assisted living facility serves as the first point of contact for residents, visitors, and staff, providing a welcoming and organized environment. This role involves greeting people, answering phones, handling inquiries, and managing administrative tasks to support campus operations and resident well-being.

Essential Duties and Job Responsibilities

• Warmly welcoming visitors, residents, and staff, providing information and directing them as needed.
• Answering and directing phone calls, taking messages, and ensuring prompt communication.
• Answering questions about the facility, resident status, services, and general information.
• Managing mail, packages, and deliveries;scheduling appointments;assisting with filing, data entry, and other light clerical duties.
• Keeping accurate records of visitors, deliveries, and appointments, and ensuring the confidentiality of sensitive information.
• Maintaining a clean and organized reception area and contributing to a positive atmosphere.
• Facilitating communication between residents, families, and staff, and escalating concerns to appropriate personnel.
• Assisting with transportation scheduling, guest meal coordination, and other tasks as needed.
• Ensuring all necessary information is up-to-date and readily available.
• Other duties as assigned.

Requirements and Qualifications

• One or more years of experience in a clerical position preferably in healthcare setting.
• Have a passion for caregiving and enhancing the quality of life for our residents
• Excellent verbal and written communication skills are essential for interacting with residents, families, and staff.
• The ability to manage multiple tasks, prioritize effectively, and maintain detailed records
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
• The ability to provide positive and helpful experience for residents and visitors.
• The ability to address issues and find solutions efficiently
• Must maintain a high standard of confidentiality and honesty.
• Strong analytical skills and the ability to evaluate and solve problems with minimum assistance.
• Must maintain and have an active CPR/BLS during employment.
• Must have a high school diploma or equivalent.

At Ovation, we believe caring for others starts with caring for our own teams. Our benefits are designed to support your well-being, growth, and peace of mind—so you can focus on making a difference every day.

Employees are Benefits-eligible at 30+ hours/week. Coverage begins the 1st of the month following hire

• Medical, Dental & Vision Coverage – Regence medical plans (PPO & HDHP), Delta Dental (with orthodontia), and VSP vision

• Employee Assistance Program (EAP) – Free, confidential support for mental health, stress, family needs & work/life balance (Canopy)
• Paid Time Off (PTO) – Flexible PTO program combining vacation, sick, and holiday time
• Paid Holidays – Six recognized holidays, with premium pay for eligible hourly employees
• 401(k) Retirement Plan – Available after 90 days, with discretionary employer match
• Health Savings Account (HSA) – Employer contributes up to $600/year for HDHP participants
• Flexible Spending Accounts (FSA) – Medical, Limited, Dependent Care, and Commuter options
• Supplemental Insurance Options – Accident, Critical Illness, Hospital Indemnity, Life & Disability (Sun Life)
• Legal Insurance – Affordable access to legal support for common life needs
• Pet Insurance – Discounted plans through Wishbone
• Employee Discounts – Savings on travel, entertainment, electronics, fitness & more (Tickets at Work)

Ovation by Avamere is an Equal Opportunity Employer and participates in E-Verify