Receptionist/ Security PT

Maplewood Nursing and Rehab Center; Philadelphia (Philadelphia County); On-site; USD 20,664,000 - 26,174,000; Part time

Job summary

Maplewood Nursing and Rehab Center in Philadelphia's Germantown neighborhood is hiring a part-time Receptionist/Security to welcome patients and visitors and support daily front office operations.

You will handle admissions-related records, coordinate between patients and care teams, and help maintain a safe, organized environment. Previous healthcare or customer service experience is a plus.

Qualifications

• High school diploma or equivalent required; post-secondary education in related field preferred
• Excellent communication and interpersonal skills
• Strong organizational and problem-solving abilities
• Ability to work effectively in a fast-paced environment
• Previous experience in a healthcare setting or customer service role an asset

Responsibilities

• Greet patients, families, and visitors in a professional and friendly manner, providing assistance and answering questions as needed
• Manage and maintain accurate records, including patient admissions, discharges, and transfers
• Coordinate and facilitate communication between patients, families, and healthcare teams
• Provide security and administrative support to the facility, ensuring a safe and healthy environment for all
• Collaborate with staff to ensure seamless transitions and exceptional care

Skills

Communication

Interpersonal skills

Organizational skills

Problem-solving

Fast-paced environment

Education

High school diploma or equivalent

Job description

Receptionist/Security Part-Time

Join the Maplewood Nursing and Rehab Center Team!

Located in the charming Germantown neighborhood of Philadelphia, Pennsylvania, Maplewood Nursing and Rehabilitation is a premier short-term post-acute rehabilitation and long-term skilled nursing care facility. With a long history of quality care, Maplewood holds the future of your health.

As a key member of our front office team, you will play a vital role in providing exceptional service to our patients, families, and staff. Your warm and welcoming demeanor will be the first impression many visitors have of our facility, setting the tone for a positive and compassionate experience.

Responsibilities

• Greet patients, families, and visitors in a professional and friendly manner, providing assistance and answering questions as needed


• Manage and maintain accurate records, including patient admissions, discharges, and transfers


• Coordinate and facilitate communication between patients, families, and healthcare teams


• Provide security and administrative support to the facility, ensuring a safe and healthy environment for all


• Collaborate with staff to ensure seamless transitions and exceptional care

Requirements

• High school diploma or equivalent required; post-secondary education in a related field preferred


• Excellent communication and interpersonal skills


• Strong organizational and problem-solving abilities


• Ability to work effectively in a fast-paced environment


• Previous experience in a healthcare setting or customer service role an asset