Part-Time Front Desk & Security Associate (Healthcare)

Maplewood Nursing and Rehab Center; Philadelphia (Philadelphia County); On-site; USD 20,664,000 - 26,174,000; Part time

Job summary

Maplewood Nursing and Rehab Center in Philadelphia's Germantown neighborhood is hiring a part-time Receptionist/Security to welcome patients and visitors and support daily front office operations.

You will handle admissions-related records, coordinate between patients and care teams, and help maintain a safe, organized environment. Previous healthcare or customer service experience is a plus.

Qualifications

• High school diploma or equivalent required; post-secondary education in related field preferred
• Excellent communication and interpersonal skills
• Strong organizational and problem-solving abilities
• Ability to work effectively in a fast-paced environment
• Previous experience in a healthcare setting or customer service role an asset

Responsibilities

• Greet patients, families, and visitors in a professional and friendly manner, providing assistance and answering questions as needed
• Manage and maintain accurate records, including patient admissions, discharges, and transfers
• Coordinate and facilitate communication between patients, families, and healthcare teams
• Provide security and administrative support to the facility, ensuring a safe and healthy environment for all
• Collaborate with staff to ensure seamless transitions and exceptional care

Skills

Communication

Interpersonal skills

Organizational skills

Problem-solving

Fast-paced environment

Education

High school diploma or equivalent

Job description

Maplewood Nursing and Rehab Center in Philadelphia's Germantown neighborhood is hiring a part-time Receptionist/Security to welcome patients and visitors and support daily front office operations.

You will handle admissions-related records, coordinate between patients and care teams, and help maintain a safe, organized environment. Previous healthcare or customer service experience is a plus.