Receptionist - Security Desk

QDAO - Investigate/Admin; New York (NY); On-site; USD 39,000 - 47,000; Full time

Job summary

The Office of the Queens County District Attorney (QDA) is seeking a Receptionist to staff the Security Desk in Kew Gardens, NY. You will greet visitors, answer phones and in-person inquiries, route messages, and support daily clerical tasks in a busy government office.

Qualified candidates have at least a high school diploma, strong communication and customer service skills, comfort with computers and email, and the ability to multi-task. Spanish language ability is preferred.

Qualifications

• High school diploma or equivalent.
• Ability to multi-task in a fast-paced environment.
• Strong communication and customer service skills.

Responsibilities

• Answer telephone calls and in-person inquiries from the public, victims, complainants, attorneys, police, and staff.
• Route calls and take complete and accurate messages.
• Greet visitors and verify appointments.
• Direct visitors to appropriate locations and assist with clerical duties.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Spanish language

Education

High school diploma

Tools

Computers

Email

Filing

Job description

Receptionist - Security Desk

Location: Kew Gardens, NY

Department: Operations

Job Type: N/A

The Office of the Queens County District Attorney (QDA) is currently seeking a Receptionist to provide a variety of clerical duties including, but not limited to:

1. Answering telephone calls and in-person inquiries from members of the public, victims, complainants, attorneys, police officers and other QDA staff.
2. Communicating with callers to determine where calls should be routed and/or taking complete and accurate messages.
3. Greeting visitors and verifying appointments.
4. Directing visitors to appropriate locations throughout QDA's office facilities, as well as to other court and related locations.
5. Assisting with other clerical duties as assigned.

Preferred Education and Experience:

Qualified candidates will have at least a high school diploma (or its educational equivalent) and must have the ability to multi-task, strong communication skills, including the ability to communicate in an efficient and concise manner, strong customer service practices and excellent interpersonal skills. Knowledge of computers, email and familiarity with filing is a plus. Applicants must be able to regularly work Monday through Friday, 9 a.m. to 5 p.m, however, in some instances schedule changes and/or overtime may be required to complete certain tasks.

Strong preference will be given to candidates with prior experience in customer service, answering telephones, data entry into computerized systems, handling documents of sensitive nature (filing, delivering, scanning, etc.), or the ability to fluently speak and/or write in Spanish.

Application Information:

Salary: $43,000

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.