Receptionist/Secretary

Spottswood Companies; Big Pine Key (FL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Job summary

South Florida Psychiatry is seeking a full-time receptionist to greet patients, manage appointments, and support daily operations in a busy clinical office in Big Pine Key, FL.

The role emphasizes outstanding communication, multitasking, and attention to detail, with opportunities for career growth. Pay starts at $18 per hour and includes benefits. Work location is in person.

Qualifications

• Proven experience as a receptionist or secretary, or in a similar role.
• Excellent interpersonal and communication skills.
• Strong organizational skills with the ability to multitask effectively.
• Proficient in computer literacy, including MS Office Suite (Word, Excel, PowerPoint).
• Attention to detail and ability to maintain accuracy in data entry tasks.
• Ability to handle confidential information with discretion.
• Familiarity with office equipment, such as printers, scanners, and phone systems.

Responsibilities

• Greet and check-in patients with a smile.
• Manage, confirm, and schedule appointments for optimum patient flow via telephone, Text, and online requests.
• Support and achieve business goals, revenue, and profitability objectives.
• Continuously assess the schedule ensuring optimum patient flow.
• Respond to patient, clinical, and operational concerns timely and effectively.
• Present financial options for patient treatment plans.
• Answer phone, manage incoming patient inquiries, verify patient insurances, ensure co-pays and outstanding balances are collected.
• Engage patients in marketing initiatives.
• Other duties as assigned by the Office Manager.
• Opportunity for career growth no matter your passion!

Skills

Reception experience

Interpersonal skills

Organizational skills

MS Office

Data entry

Confidentiality

Office equipment

Team player

Tools

MS Office Suite

Job description

About us

We are professional and agile.

Our work environment includes:

• Modern office setting

South Florida Psychiatry provides high-quality, integrative psychiatric care for adults and children in and around Miami, Florida. Our providers take a blended approach to managing various mental health disorders and behavioral health conditions. Our providers personalize care plans for mental health disorders, including anxiety, bipolar disorder, depression, and post-traumatic stress disorder (PTSD). They also diagnose and treat developmental disorders like attention-deficit hyperactivity disorder (ADHD) in kids and adults. Using cognitive behavioral therapy (CBT), positive psychology, behavior modification, and other effective therapies, our providers give individuals the tools they need to improve their quality of life. They provide psychiatric counseling, medication management, and other services in-office and through a virtual telehealth platform.

South Florida Psychiatry is HIPAA and HITECH Act Compliant. The staff provides a welcoming, safe space for individuals to address their mental and behavioral health concerns.
Our providers also have extensive experience helping LGBTQ people navigate the unique challenges they face. They can address eating disorders, substance abuse, and other mental and behavioral conditions affecting the LGBTQ community.

Responsibilities

• Greet and check-in patients with a smile.
• Manage, confirm, and schedule appointments for optimum patient flow via telephone, Text, and online requests.
• Support and achieve business goals, revenue, and profitability objectives.
• Continuously assess the schedule ensuring optimum patient flow.
• Respond to patient, clinical, and operational concerns timely and effectively.
• Present financial options for patient treatment plans.
• Answer phone, manage incoming patient inquiries, verify patient insurances, ensure co-pays and outstanding balances are collected.
• Engage patients in marketing initiatives.
• Other duties as assigned by the Office Manager.
• Opportunity for career growth no matter your passion!

Qualifications

• Proven experience as a receptionist or secretary, or in a similar role
• Excellent interpersonal and communication skills
• Strong organizational skills with the ability to multitask effectively
• Proficient in computer literacy, including MS Office Suite (Word, Excel, PowerPoint)
• Attention to detail and ability to maintain accuracy in data entry tasks
• Ability to handle confidential information with discretion
• Familiarity with office equipment, such as printers, scanners, and phone systems
• Ability to work independently as well as part of a team

This position offers an opportunity to work in a professional office environment with a diverse range of responsibilities. The successful candidate will have the chance to contribute to the smooth operation of the organization by providing administrative support. We offer competitive compensation and benefits packages.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits

• Paid time off

Language

• English (Required)

Ability to Commute

• Big Pine Key, FL 33043 (Required)

Work Location: In person