Receptionist & Sales Support — Path to Insurance Sales (PT)

Roxanne Jones - State Farm Agent; Waldorf (MD); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Roxanne Jones State Farm is seeking a Receptionist / Sales Support Representative to join our in-office team. The role focuses on delivering friendly customer service, managing calls, scheduling, and maintaining accurate records.

No insurance licensing is required to start; the position offers part-time hours, hands-on training, and a clear path toward future sales opportunities within the agency.

Qualifications

• Previous receptionist, administrative, retail, hospitality, or customer service experience preferred.
• Strong communication and interpersonal skills.
• Friendly, professional, and customer-focused attitude.
• Strong organizational and multitasking abilities.
• Comfortable interacting with customers and supporting sales conversations.
• Positive attitude and willingness to learn and grow professionally.
• Basic computer skills including Microsoft Office and CRM systems preferred.

Responsibilities

• Greet customers professionally in person and over the phone.
• Manage incoming calls, appointment scheduling, and office communications.
• Assist with customer inquiries and maintain accurate customer records.
• Provide responsive customer service and follow up on customer needs.
• Identify opportunities to connect customers with licensed team members for insurance needs.
• Support office organization, outreach efforts, and administrative projects.
• Collaborate with team members to help create a positive customer experience.

Skills

Communication skills

Customer service

Organization

Multitasking

Sales support

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Roxanne Jones State Farm is seeking a Receptionist / Sales Support Representative to join our in-office team. The role focuses on delivering friendly customer service, managing calls, scheduling, and maintaining accurate records.

No insurance licensing is required to start; the position offers part-time hours, hands-on training, and a clear path toward future sales opportunities within the agency.