Receptionist - State Farm Agent Team Member

State Farm; Waldorf (MD); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Roxanne Jones State Farm is seeking an organized, outgoing receptionist to greet customers, handle calls, schedule appointments, and maintain accurate records. This role supports daily operations and marketing driven outreach, with opportunity to learn insurance basics and grow into sales opportunities.

You'll thrive in a collaborative office, deliver friendly service, and participate in ongoing training while building a foundation for a future career in customer service and sales within our

Qualifications

• Experience in receptionist, admin, retail, hospitality, or customer service preferred.
• Strong communication and interpersonal skills.
• Friendly, professional, customer-focused attitude.
• Excellent organizational and multitasking abilities.
• Comfortable supporting sales conversations and CRM systems.

Responsibilities

• Greet customers professionally in person and over the phone.
• Manage incoming calls, appointment scheduling, and office communications.
• Assist with customer inquiries and maintain accurate customer records.
• Provide responsive customer service and follow up on customer needs.
• Identify opportunities to connect customers with licensed team members for insurance needs.

Skills

Customer service

Communication

Organizational skills

CRM usage

Sales support

Tools

CRM systems

Microsoft Office

Job description

Receptionist / Sales Support Representative - Career Growth Opportunity Roxanne Jones State Farm

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Part-Time | In-Office

Start Your Career. Build Your Skills. Grow into Sales.

Roxanne Jones State Farm is seeking an organized, outgoing, and customer-focused professional to join our team as a Receptionist / Sales Support Representative. This is a great opportunity for someone interested in developing a long-term career in customer service, sales, and the insurance industry.

No insurance licensing is required to start. This role is designed for someone eager to learn, grow professionally, and eventually transition into a future sales opportunity within our agency.

As a key member of our office, you will help create a welcoming customer experience while supporting daily operations and assisting with customer communications.

Responsibilities

• Greet customers professionally in person and over the phone
• Manage incoming calls, appointment scheduling, and office communications
• Assist with customer inquiries and maintain accurate customer records
• Provide responsive customer service and follow up on customer needs
• Identify opportunities to connect customers with licensed team members for insurance needs
• Support office organization, outreach efforts, and administrative projects
• Collaborate with team members to help create a positive customer experience

Qualifications

• Previous receptionist, administrative, retail, hospitality, or customer service experience preferred
• Strong communication and interpersonal skills
• Friendly, professional, and customer-focused attitude
• Strong organizational and multitasking abilities
• Comfortable interacting with customers and supporting sales conversations
• Positive attitude and willingness to learn and grow professionally
• Basic computer skills including Microsoft Office and CRM systems preferred

What We Offer

• Competitive compensation
• Hands-on training and mentorship
• Supportive and team-oriented office culture
• Career growth opportunities within the agency
• Exposure to customer service, sales, and insurance operations

Equal Opportunity Employer

Roxanne Jones State Farm is an Equal Opportunity Employer and complies with all applicable federal, state, and local employment laws, including ADEA and EEOC guidelines. We are committed to creating an inclusive workplace and do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other protected status.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.