Receptionist - Radiology

Summa Health; Barberton (OH); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Paid time off

Job summary

Summa Health System is seeking a clerical coordinator at the Barberton campus to greet customers and manage front-desk workflow. You will monitor patient wait times, process paperwork, and ensure accurate data entry in the Radiology Information System.

The role supports orientation for students and new staff, and may involve balance collections and arranging payment plans at check-in. Prior clerical experience in medical context is preferred.

Qualifications

• High school diploma or equivalent required.
• 1 year clerical experience in medical records, medical insurance claims processing, customer service, or related public contact.
• Experience using Windows or DOS, fax machine, copier/scanner.
• Able to pass medical terminology exam by HR.
• Light typing.
• Ability to work with others or independently following instructions.
• Ability to handle peaks in volume and interruptions.
• Completed training and competency testing for Radiology Information System modules.

Responsibilities

• Greet and assist customers promptly and courteously.
• Monitor patient wait times and ensure paperwork is processed correctly.
• Assist with orientation of students or new employees.
• Perform account balance collections and set up payment plans at check-in.

Skills

Light Typing

Interpersonal skills

Attention to detail

Medical terminology

Radiology system

PC use

Teamwork

Customer service

Education

High school diploma or equivalent (GED)

Tools

Windows/DOS

Fax machine

Copier/Scanner

Job description

Schedule: Variable 6:00a - 2:30p and 8:30 - 5:00p Monday - Friday / Every 3rd Saturday (6a-2:30p), No holidays

Barberton campus

Summa Health System is recognized as one of the region’s top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.

Summary

Assures that all customers are greeted and received promptly and courteously. Monitors patient wait times using visual and/or the Radiology Information System. Assures appropriate paperwork is processed correctly, organizes and compiles information, answers telephone according to established protocol and performs follow-up as necessary. Assists with Orientation of students, and/or new employees. Performs account balance collections and setting up payment plans for patients at time of check-in.

Minimum Qualifications

• Formal Education Required:
• High school diploma or equivalent (GED).
• Experience & Training Required:
• One (1) year prior clerical experience in one of the following areas: medical records, medical insurance claims processing, customer service, or related public contact;
• Experience utilizing a computer in a Windows or DOS environment, Fax machine, and copier/scanner.
• Ability to pass medical terminology exam administered by Human Resources
• Other Skills, Competencies and Qualifications:
• Light Typing.
• May work with others or independently on routine tasks following written and oral instructions, referring special problems or unusual circumstances to supervision.
• Ability to handle peaks and valleys in volume, numerous interruptions while carrying out routine tasks and necessitates coordination of many functions quickly and accurately.
• Successful completion of training and competency testing for appropriate Radiology Information System module(s) and use of peripheral hardware.
• Ability to efficiently utilize PC, facsimile, and other office equipment required to complete responsibilities of the job.
• Interpersonal communication skills to effectively interact in person, over the telephone, and in written communication.
• Ability to pay close attention to detail in order to process patients appropriately.
• Ability to work within the customer service policies and procedures for the assigned area.
• Population Specific Competency:
• Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity.
• Level of Physical Demands:
• Sedentary: Exerts up to ten pounds of force occasionally and/or a negligible amount of force frequently.

Equal Opportunity Employer/Veterans/Disabled

$17.43/hr - $20.92/hr

The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range. Hiring at the maximum of the range would not be typical.

Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits.

• Basic Life and Accidental Death & Dismemberment (AD&D)
• Supplemental Life and AD&D
• Dependent Life Insurance
• Short-Term and Long-Term Disability
• Accident Insurance, Hospital Indemnity, and Critical Illness
• Retirement Savings Plan
• Flexible Spending Accounts - Healthcare and Dependent Care
• Employee Assistance Program (EAP)
• Identity Theft Protection
• Pet Insurance
• Education Assistance
• Mandatory Mandatory
• Mandatory Mandatory
• Mandatory Mandatory
• Mandatory Mandatory