Receptionist (PT30)

McKinney Animal Hospital; McKinney (TX); On-site; USD 24,000 - 36,000; Full time

Job summary

McKinney Animal Hospital in McKinney, TX is seeking a friendly receptionist to be the first point of contact for clients and to support daily operations. You will manage a multi-line phone system, greet clients with a positive attitude, and help coordinate appointments to ensure smooth patient care.

The ideal candidate loves animals, communicates clearly, and stays organized in a fast-paced setting. Veterinary experience is preferred and reliable customer service is essential for success in this

Qualifications

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills for handling clients professionally.
• Strong organizational abilities to manage schedules and records.
• Collaborative, team-first mindset with the ability to work independently.
• Veterinary experience is preferred and strong customer service skills are required.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients warmly.
• Ensure seamless care coordination by maintaining accurate records and scheduling.
• Assist in educating clients on preventive care and hospital services to support pets.
• Maintain a compassionate, empathetic presence for clients and their pets.

Skills

Customer service

Communication

Organizational skills

Teamwork

Veterinary experience

Job description

We invite you to explore your next career opportunity at McKinney Animal Hospital in vibrant McKinney, TX. Our mission centers on providing exceptional small animal care, a dedication that the local community clearly recognizes. The hospital maintains an excellent Google rating of 4.8 stars, reflecting the strong trust and positive reputation we have built. We are looking for passionate teammates ready to immerse themselves in a supportive culture and do your best work every day. This is your chance to join a team committed to clinical excellence and mutual respect.As part of our wider network, we prioritize creating an environment where all teammates can succeed and advance their careers. You will find that our organization focuses heavily on continuous education and career progression. We offer structured programs designed to help technicians achieve their credentialed goals and provide leadership pathways for those looking to expand their professional scope. We believe strong internal support leads to better patient outcomes, ensuring you have the resources and mentorship necessary to grow your skill set throughout your tenure.We are committed to high-quality small animal medicine, offering advanced care while maintaining a collaborative atmosphere. To ensure our teammates have access to the best resources, our organization provides seamless access to internal specialty consultations across various disciplines. This approach guarantees that even the most complex cases receive expert review, expanding the scope of knowledge for everyone on the team. We focus on evidence-based practice and equip our facilities to support sophisticated diagnostic and surgical procedures, allowing you to concentrate on delivering comprehensive patient care.McKinney, Texas, offers a high quality of life recognized nationally as a premier place to live and work. Located north of Dallas, this area balances historic charm with modern amenities, giving you countless options for relaxation and entertainment outside of the hospital. You will find a community that is rapidly growing yet maintains a distinct, welcoming atmosphere. Joining us in McKinney means becoming part of a supportive local environment that allows you the flexibility to pursue professional excellence while maintaining a fulfilling personal life.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Veterinary experience is preferred and strong customer service skills is required.
• Available to work 3 full weekdays and some Saturdays (roughly 30 hours).

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