Receptionist (PT30)

Midway-Hollow-Pet-Clinic-; Dallas (TX); On-site; USD 30,000 - 46,000; Full time

Job summary

Midway Hollow Pet Clinic in Dallas, TX is seeking a Receptionist to join a AAHA Accredited practice focused on compassionate care and outstanding patient service.

You will manage a multi-line phone system, greet clients, maintain medical records, schedule appointments, and handle transactions while supporting the team and pets.

A love for animals, strong communication, and flexible scheduling including some weekends are required; prior veterinary software experience is preferred.

Qualifications

• Customer service mindset and compassion for animals.
• Strong communication skills, able to handle stressful situations with professionalism.
• Excellent organizational abilities to manage multiple tasks.

Responsibilities

• Manage a multi-line phone system and greet clients.
• Maintain accurate medical records and appointment schedules.
• Process financial transactions and support hospital operations.
• Educate clients on services and preventative care.

Skills

Customer service

Communication

Organization

Team player

Veterinary software

Flexible schedule

Greet clients

Tools

Veterinary software

Job description

Midway Hollow Pet Clinic believes in supporting its teammates while delivering exceptional small animal care. We are proud to be an AAHA Accredited practice, a distinction that reflects our commitment to the highest standards of veterinary medicine and patient safety. The Dallas community recognizes our excellence, rewarding our dedication with a superb 4.7-star Google rating. When you join us in Dallas, TX, you are stepping into a supportive environment where you can truly do your best work every day.Midway Hollow Pet Clinic is part of a larger network that places your career development first. This means you have access to robust resources designed to help you succeed, whether you are seeking advanced mentorship or specialized education. We support all teammates in achieving ambitious career goals, including programs designed to help you become a credentialed technician or move into leadership roles within the network. Here, we invest in your future so you can grow alongside us without professional stagnation.The quality of medicine at Midway Hollow Pet Clinic is driven by our commitment to comprehensive small animal medicine, including vital urgent care services that allow us to help our patients when they need us most. As part of a larger medical community, our veterinarians benefit from readily available internal specialty consultations and resources, ensuring that we never stop learning and can always provide nuanced, evidence-based treatment plans. This supportive medical structure allows you to focus solely on practicing excellent medicine.Located in the vibrant, sprawling metroplex of Dallas, Texas, you will find a unique blend of southern charm and modern opportunity. Dallas is renowned for its diverse culinary scene, world-class arts districts, and extensive professional sports teams. Beyond the city center, you benefit from Texas’s famously affordable cost of living compared to other major metro areas. Whether you prefer exploring unique neighborhood eateries or enjoying the city's vast park systems, Dallas offers a dynamic lifestyle perfect for settling down and building a meaningful veterinary career.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays, is required.

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