Receptionist - Poplar Bluff Primary Care

Missouri Delta Medical Center; Poplar Bluff (MO); On-site; USD 29,000 - 36,000; Full time

Job summary

Missouri Delta Medical Center in Poplar Bluff, MO is seeking a Receptionist for the Poplar Bluff Primary Care clinic. The role handles outpatient registration, insurance collection, and front-desk communications to support patient access and care coordination.

Responsibilities include processing payments, entering charges, maintaining records, and assisting with referrals, scheduling, and quality improvement activities in a busy clinic setting.

Qualifications

• High school diploma or equivalent is required.
• College level training and office management skills are preferred.
• Medical terminology is preferred.

Responsibilities

• Completes outpatient registration with patient demographic information.
• Collects patient insurance and/or payment information.
• Obtains signatures for admission and assignment of benefits.
• Enters a diagnosis code into the computer after patient assessment/treatment.
• Receives, balances, and accounts for payments from patients; records charges for services.
• Provides medical information to requesting agencies as needed.
• Types correspondence and reports; files information.
• Answers the telephone; takes messages and directs calls for the physician office.
• Assists in scheduling referrals and maintains patient records.
• Maintains organized medical record files and office supplies inventory.

Skills

Typing 35 WPM

Clerical experience

Office management

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Receptionist - Poplar Bluff Primary Care

Poplar Bluff Primary Care, Poplar Bluff, MO, US

BASIC FUNCTIONS OF POSITION:

• Completes outpatient registration, which includes generating a chart with patient demographic information.
• Collects patient insurance and/or payment information.
• Obtains appropriate signatures for patient certification of admission and assignment of benefits.
• Upon completion of patient assessment and/or treatment, enters a diagnosis code into the computer.
• Receives, balances, and accounts for payments collected from patients of the clinic; assures appropriate charges are entered into the computer, such as treatments, medications, and equipment usage.
• Provides medical information as appropriate to requesting agencies, i.e., disability determinations, vocation rehabilitation and family services.
• Types correspondence and reports and files information.
• Enters medical record information in the appropriate patient chart.
• Functions as the focus of telephone communication for the physician office; answers the telephone, takes messages and directs calls.
• Assists in scheduling referrals as appropriate.
• Stores medical record files in an organized and retrieval system.
• Assists in maintaining an adequate inventory of medical and office supplies for day to day operations.
• Participates in the in-service programs.
• Participates in Quality improvement program as required.
• Works with other members of the health care team to coordinate patient care services.
• Maintains good public relations for the clinic.
• Performs other duties as needed or requested.

QUALIFICATIONS:

EDUCATION: High school graduate or equivalent. College level training and office management skills preferred. Medical terminology preferred.

EXPERIENCE: Previous clerical and office management experience preferred but not required.

SPECIAL:

PATIENT CONTACT: Must have the knowledge and skills necessary to provide care appropriate to the age of the patients served

TYPING: 35 WPM (revised June 12, 2012)

MACHINE OPERATION: Computer, typewriter, computer printer, adding machine.

PHYSICAL REQUIREMENTS:

STANDING: Small amount of standing required.

WALKING: Considerable amount of walking during the course of a normal work day.

LIFTING: Minimum lifting (15 to 20 pounds).

VISUAL: Essential for dealing with the public while admitting patients and operating various office equipment in the course of a normal workday.

HEARING: Essential in order to deal with the public while admitting patient and operating various office equipment.

SPEAKING: Essential for duties in dealing with the public while admitting patient, operating the switchboard and when doing cashiering duties.