Receptionist - Primary Care

Missouri Delta Medical Center; Sikeston (MO); On-site; USD 30,000 - 36,000; Full time

Job summary

Missouri Delta Medical Center in Sikeston, MO seeks a Receptionist for Primary Care. The role handles outpatient registration, insurance/payment collection, and maintains patient records.

The receptionist serves as the main telephone contact, assists with referrals, and supports an organized front desk and inventory management. Ideal candidate has a High school diploma, basic medical terminology familiarity, and strong typing skills.

Qualifications

• High school graduate or equivalent; college-level training preferred.
• Experience in clerical/office tasks is optional but helpful.
• Typing speed of 35 WPM is required.
• Familiarity with basic medical office terminology is a plus.

Responsibilities

• Completes outpatient registration with patient demographics.
• Collects patient insurance and payment information.
• Obtains signatures for admission documents.
• Enters diagnosis codes after patient assessment.
• Handles telephone inquiries and messages for physicians' office.
• Schedules referrals and maintains patient records.
• Maintains inventory of medical and office supplies.

Skills

Typing speed 35 WPM

Telephone communication

Customer service

Education

High school diploma

Office management training preferred

Tools

Computer

Typewriter

Adding machine

Printer

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Receptionist - Primary Care

Primary Care Center, Sikeston, MO, US

BASIC FUNCTIONS OF POSITION:

• Completes outpatient registration, which includes generating a chart with patient demographic information.
• Collects patient insurance and/or payment information.
• Obtains appropriate signatures for patient certification of admission and assignment of benefits.
• Upon completion of patient assessment and/or treatment, enters a diagnosis code into the computer.
• Receives, balances, and accounts for payments collected from patients of the clinic; assures appropriate charges are entered into the computer, such as treatments, medications, and equipment usage.
• Provides medical information as appropriate to requesting agencies, i.e., disability determinations, vocation rehabilitation and family services.
• Types correspondence and reports and files information.
• Enters medical record information in the appropriate patient chart.
• Functions as the focus of telephone communication for the physician office; answers the telephone, takes messages and directs calls.
• Assists in scheduling referrals as appropriate.
• Stores medical record files in an organized and retrieval system.
• Assists in maintaining an adequate inventory of medical and office supplies for day to day operations.
• Participates in the in-service programs.
• Participates in Quality improvement program as required.
• Works with other members of the health care team to coordinate patient care services.
• Maintains good public relations for the clinic.
• Performs other duties as needed or requested.

QUALIFICATIONS:

EDUCATION: High school graduate or equivalent. College level training and office management skills preferred. Medical terminology preferred.

EXPERIENCE: Previous clerical and office management experience preferred but not required.

SPECIAL:

PATIENT CONTACT: Must have the knowledge and skills necessary to provide care appropriate to the age of the patients served

TYPING: 35 WPM (revised June 12, 2012)

MACHINE OPERATION: Computer, typewriter, computer printer, adding machine.

PHYSICAL REQUIREMENTS:

STANDING: Small amount of standing required.

WALKING: Considerable amount of walking during the course of a normal work day.

LIFTING: Minimum lifting (15 to 20 pounds).

VISUAL: Essential for dealing with the public while admitting patients and operating various office equipment in the course of a normal workday.

HEARING: Essential in order to deal with the public while admitting patient and operating various office equipment.

SPEAKING: Essential for duties in dealing with the public while admitting patient, operating the switchboard and when doing cashiering duties.