Receptionist - Per Diem

Hospital for Behavioral Medicine; Worcester (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in mental health care is seeking a dedicated Receptionist to join their team. This role is crucial for ensuring smooth operations, as you'll be the first point of contact for visitors and callers. Responsibilities include managing the switchboard, assisting with administrative tasks, and supporting the Admissions department. The organization prides itself on its commitment to patient care and community service, offering a dynamic work environment with opportunities for professional growth. If you are passionate about making a difference in healthcare, this is the perfect opportunity for you to shine.

Benefits

Cafeteria on site + discounted meals

Employee engagement events

Employee assistance program

Employee recognition program

Free parking

Qualifications

• Two years experience on a multi-line telephone switchboard preferred.
• Education in a health care environment is a plus.

Responsibilities

• Greet and assist visitors, answering the switchboard professionally.
• Process incoming and outgoing mail and prepare weekday deposits.
• Maintain the receptionist schedule and provide clerical support.

Skills

Multi-line telephone operation

Clerical support

Data entry

Customer service

Education

High school graduate or equivalent

Job description

JOIN OUR TEAM AS A RECEPTIONIST!

Your Work Matters How will you make a difference?

The Receptionist is responsible for greeting and assisting all visitors, answering the switchboard, documenting incoming deliveries, processing incoming and outgoing mail and providing clerical support as requested. In addition, the Receptionist prepares weekday deposits, prepares monthly statements for mailing, assists with various clerical duties and projects as assigned, and may assist with completing appropriate paperwork for new admissions during after-hours shifts if assigned as well as maintain the Receptionist schedule and serve as back up as needed.

• Follow the facility guest relations program when greeting and assisting all visitors, ensuring all visitors sign the visitor log and obtain a visitor pass.
• Answer and disseminate all incoming calls on the switchboard in a professional and courteous manner within three rings.
• Utilize the paging system to announce callers as required.
• Collate admission folder as required.
• Keypunch revised patient data as required.
• Complete administrative duties for the Admissions department as required.
• Process all outgoing and incoming mail.
• Maintain schedule for the receptionists. Responsible for getting coverage for all shifts and be back up if unable to get PRN coverage.
• Inform the weekend receptionists regarding policy changes made during the week.
• Input authorization letters in patient files.
• Reconcile monthly Petty Cash for Business Office Director.
• Reconcile daily dietary cash.
• Coordinate outside meetings with room assignments.
• Data entry step-downs into HMS.
• Stamp, date lab results and distribute.
  
  

Schedule Requirements

• Weekend availability
  
  

Your Experience Matters What We’re Looking For

• Education & Licensure (if applicable): High school graduate or equivalent preferred.
• Experience: Two (2) years experience on a multi-line telephone switchboard, preferably in a health care environment and any combination of education, training, or experience in a hospital environment.
• Additional Skill Requirements: May be required to work occasional overtime and flexible hours.
  
  

Your Care Matters What We Provide For Our Team

• Cafeteria on site + discounted meals
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free parking
  
  

What sets us apart?

• Career & training development opportunities
• Dynamic and inclusive work environment
• Engaged management team dedicated to your success
• A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations
  
  

Disclaimer: Benefits are subject to change at the discretion of Hospital for Behavioral Medicine.

Compensation

This is a per diem role and the expected compensation range for this role is $20.00/hourly. We’re eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Receptionist!

Get to know us Outstanding Care, Compassionate People, Unparalleled Service

Discover a fulfilling career at Hospital for Behavioral Medicine (HBM)!

Welcome to the heart of mental health treatment innovation in Worcester, MA! HBM, a cutting-edge 120-bed inpatient facility, is the leading provider of exceptional therapeutic care, prioritizing patient comfort and safety. In proud collaboration with UMass Memorial Health Care, our facility is conveniently situated near the UMass Memorial Medical Center, allowing us to serve the community with unwavering dedication.

At HBM, we go beyond inpatient care by offering an outpatient partial hospitalization program, ensuring continuous support while respecting the rhythm of daily lives. Our commitment to accessible care knows no bounds, as we emphasize availability irrespective of one's ability to pay.

Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience at Hospital for Behavioral Medicine.

To learn more about HBM, visit us at: https://www.hospitalforbehavioralmedicine.com/

TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.

Individuals Maintaining Positive Attitude and Commitment To Service

At Hospital for Behavioral Medicine, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.