Receptionist-Patient Information

Southcoast Health; Wareham (MA); On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

Competitive pay

Benefits package

Earned Time Off

Wellbeing program

403B retirement with match

Tuition assistance

Job summary

Southcoast Health is seeking a Receptionist - Patient Information at Tobey Hospital in Wareham, MA. The per diem role supports the patient information desk with phone coverage, visitor guidance, and registration-related tasks, contributing to a welcoming, efficient hospital environment.

The position emphasizes strong customer service, teamwork, and the ability to remain composed during emergencies, with a vaccination requirement and opportunities for growth within a community-focused health

Qualifications

• Equal to completion of four years of high school or equivalent.
• Basic computers skills in Groupwise and cash register.
• Over three months experience required.
• Able to handle phones, direct/escort visitors, and maintain dress code.
• Must be fully vaccinated against seasonal influenza and COVID-19 or have an approved exemption.

Responsibilities

• Answer phones and direct patients to testing sites as needed.
• Direct and escort patients and visitors to appropriate areas.
• Create visitation badges for visitors entering the facility.
• Provide information and exceptional customer service at the hospital information desk.

Skills

Customer service

Phone etiquette

Team player

Emergency composure

Vaccination policy knowledge

Education

High school diploma or equivalent

Tools

Groupwise

Cash register

Outlook

Kronos

Epic

Job description

Community Focused. Care Driven.

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout southeastern Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row!

We are searching for a talented Receptionist - Patient Information

Hours: Per Diem

Shift: Flexible shifts & hours

Location: Tobey Hospital - Wareham, MA

A career at Southcoast Health offers you:

• A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve

• Competitive pay and comprehensive benefits package

• Generous Earned Time Off Package**

• Employee Wellbeing Program

• 403B Retirement Plan with company match

• Tuition assistance / Federal Loan Forgiveness programs

• Professional growth opportunities and customized leadership training

**Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Under the direction of the Manager, Volunteer Services, perform diversified duties in the support of the patient information desk at Tobey Hospital by providing information and customer service to visitors, staff, patients, vendors, etc of the hospital information desk.

• Equal to completion of four years of high school required.
• Basic computers skills in using Groupwise and cash register.
• Over three months experience required.
• Duties include but are not limited to answrering the phones, directing and or escorting patients to respective testing sites, adhering to dress code policy, creating visitation badges for visitors entering the facility.
• Must have computer knowledge (outlook, kronos and epic a plus).
• Excellent customer service skills as well as team player attitude.
• Able to compose yourself during emergency situations such as calling a code if need be.
• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired

Compensation: Pay rate will be determined based on level of experience.