Receptionist (Part-Time) - Midway Hollow Pet Clinic

Midway Hollow Pet Clinic; Dallas (TX); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

Midway Hollow Pet Clinic in Dallas, TX is seeking a friendly receptionist to join our AAHA-accredited practice. You will be the first point of contact, greet clients warmly, manage schedules, and help coordinate patient care with our veterinary team.

You should be passionate about animals, possess strong communication and organizational skills, and be comfortable working in a fast-paced environment with occasional weekends and holidays.

Qualifications

• Experience in customer service for a service industry or veterinary setting preferred.
• Strong communication skills with ability to manage stressful situations.
• Proficient in scheduling and multi-line phone systems.

Responsabilités

• Be the Director of First Impressions: greet clients, answer calls, and ensure compassionate service.
• Coordinate care by managing appointments and processing payments.
• Educate clients on preventive care and hospital services as needed.
• Demonstrate empathy and professionalism in all client interactions.

Connaissances

Customer service

Communication

Phone handling

Organization

Outils

Vet software

Description du poste

Midway Hollow Pet Clinic believes in supporting its teammates while delivering exceptional small animal care. We are proud to be an AAHA Accredited practice, a distinction that reflects our commitment to the highest standards of veterinary medicine and patient safety. The Dallas community recognizes our excellence, rewarding our dedication with a superb 4.7-star Google rating. When you join us in Dallas, TX, you are stepping into a supportive environment where you can truly do your best work every day.Midway Hollow Pet Clinic is part of a larger network that places your career development first. This means you have access to robust resources designed to help you succeed, whether you are seeking advanced mentorship or specialized education. We support all teammates in achieving ambitious career goals, including programs designed to help you become a credentialed technician or move into leadership roles within the network. Here, we invest in your future so you can grow alongside us without professional stagnation.The quality of medicine at Midway Hollow Pet Clinic is driven by our commitment to comprehensive small animal medicine, including vital urgent care services that allow us to help our patients when they need us most. As part of a larger medical community, our veterinarians benefit from readily available internal specialty consultations and resources, ensuring that we never stop learning and can always provide nuanced, evidence-based treatment plans. This supportive medical structure allows you to focus solely on practicing excellent medicine.Located in the vibrant, sprawling metroplex of Dallas, Texas, you will find a unique blend of southern charm and modern opportunity. Dallas is renowned for its diverse culinary scene, world-class arts districts, and extensive professional sports teams. Beyond the city center, you benefit from Texas’s famously affordable cost of living compared to other major metro areas. Whether you prefer exploring unique neighborhood eateries or enjoying the city's vast park systems, Dallas offers a dynamic lifestyle perfect for settling down and building a meaningful veterinary career.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays, is required.

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